Privacy Policy

Last updated: April 2025

At Doxxo, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect the following types of information:

Account Information: When you sign in via Manus OAuth, we receive your name and email address to create and manage your account.

Usage Data: We log each service operation you perform, including the service type, file name, date, and credits spent. This data powers your operation history in the dashboard.

Payment Information: When you purchase credits, we process payments through Moyasar. We do not store your card details — all payment data is handled securely by Moyasar's PCI-DSS compliant infrastructure.

Technical Data: We collect standard server logs including IP addresses, browser type, and request timestamps for security and rate-limiting purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our file processing services
  • Manage your credit balance and transaction history
  • Protect the platform against abuse through rate limiting
  • Send you important service notifications (e.g., payment confirmations)
  • Comply with legal obligations

3. File Processing & Data Retention

Your files are processed and immediately discarded. We do not store the original files you upload. Processed output files (e.g., converted Excel files, compressed images) are stored temporarily in secure cloud storage and are accessible only to you via your account. Output files are automatically deleted after 7 days.

We do not use your file content to train AI models or share it with third parties.

4. Data Sharing

We do not sell your personal data. We share data only with:

  • Moyasar: For payment processing (governed by Moyasar's Privacy Policy)
  • Manus Platform: For authentication (governed by Manus's Privacy Policy)
  • Cloud Storage Provider: For temporary file storage (encrypted at rest and in transit)

We may disclose your information if required by law or to protect the rights and safety of our users.

5. Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data in transit
  • HTTP security headers (CSP, HSTS, X-Frame-Options)
  • Rate limiting to prevent abuse
  • No storage of sensitive payment data on our servers

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Delete your account and associated data
  • Export your operation history
  • Opt out of non-essential communications

To exercise these rights, please contact us through the platform.

7. Cookies

We use a single session cookie to keep you logged in. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, but this will prevent you from logging in.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy, please contact us through the Doxxo platform.